At BTC-ASIA.com, we provide a comprehensive escrow service designed to facilitate safe and secure transactions across a wide range of products and services. Our platform serves as a trusted intermediary, ensuring that both buyers and sellers can engage in transactions with confidence and peace of mind.
In the event of a dispute, our team carefully evaluates several key factors to make fair and informed decisions:
- Proof of Delivery: We consider evidence such as tracking numbers and online receipts to verify that goods have been received.
- Postal Insurance: The presence of postal insurance is taken into account when assessing claims.
- Transaction History: We review previous transactions conducted through BTC-ASIA.com to establish credibility.
- Visual Evidence: Photographic documentation of any damage to items is considered in our assessment.
- Cooperation: We value the willingness of both buyers and sellers to provide requested information promptly.
- Return Policy: The seller’s willingness to accept returned goods is factored into our decision-making process.
- Identity Verification: We may verify the details of both buyers and sellers to ensure the legitimacy of the transaction.
We support transactions for a diverse array of items, including but not limited to:
- Prepaid cards
- Electronics
- Cryptocurrency mining equipment
- Graphics cards
- Jewelry
- Various cryptocurrencies
Our escrow service minimizes the risk of fraud by acting as a neutral third party that collects, holds, and releases funds only when both the buyer and seller are satisfied with the transaction outcome.
Privacy and Transparency
We prioritize client privacy throughout the dispute resolution process. Personal information is only requested when absolutely necessary or if fraud is suspected. In cases where we cannot resolve a dispute due to insufficient evidence or lack of communication from both parties, we take a unique approach to ensure funds are used responsibly.Unresolved Disputes: In such instances, the escrow funds are donated to Wikileaks or other reputable organizations that accept Bitcoin donations. To maintain transparency, we publish donation details, including transaction IDs, amounts, and dates, on our website.
By initiating an escrow transaction through BTC-ASIA.com, you agree to the following terms:
- All dispute decisions made by BTC-ASIA.com are final.
- Dispute resolutions are based on the absolute discretion of BTC-ASIA.com.
Fees and Cancellation Policy
Dispute Resolution Fee: We charge 5% plus the network fee required to transmit the transaction when releasing or refunding funds. Cancellation Policy: If an escrow is cancelled, the full escrow fee is deducted from the final payout. This applies to both the buyer’s and seller’s portions of the transaction.
Why Choose BTC-ASIA.com?
- Expertise: Our team has extensive experience in handling a wide range of transactions and dispute resolutions.
- Security: We employ robust security measures to protect your funds and personal information.
- Flexibility: Our service accommodates various types of goods and cryptocurrencies.
- Transparency: We maintain clear communication and provide detailed transaction information.
- Fairness: Our dispute resolution process is designed to be impartial and thorough.
By choosing BTC-ASIA.com as your escrow service provider, you’re opting for a secure, efficient, and trustworthy platform for your transactions. We’re committed to fostering a safe environment for digital commerce, ensuring that both buyers and sellers can transact with confidence in the evolving world of cryptocurrency and online trade.