Protecting your privacy

We are committed to providing you with the highest levels of customer service. This includes protecting your privacy.

Set out below is information that we are required to communicate to our customers. We recommend that you keep this information for future reference.

Information we collect about you

Information held by us may include your email address, bitcoin address, ip address, the date(s) and time(s) you visit BTC-Asia.com. We also hold details of your bitcoin escrow transactions, and any affiliate accounts you hold with us.

When we disclose your information

We will not normally disclose or publish information about you to a third party, except where required to do so by law, or where we find you have abused or attempted to gain unauthrorized access to our services.

Requests from third parties for personal information must be accompanied by a verifiable court order. Information provided will be strictly limited to the scope of any such court order.

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Please verify the details of your transaction using the above form. We can only protect you if the transaction exists on our system and all details are correct.

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